Freeshipping to LU/ES/FR/PT/AE/PH/HK/TW/JP/SG/KR/TH
  • 30 days return gurantee
  • $5 coupon for new subscribers
  • Low freeshipping fee to other regions from $1

What forms of payment do you accept?
All payments are securely processed through PayPal and credit card. 
Hmomento Co., Ltd does not have access to any credit card information. The following forms of payment are accepted: Visa, MasterCard, American Express, Discover, and PayPal.

What does Homento Co., Ltd charge for shipping an order?
Currently we are providing SHIPPING for most countries. The fee will be different depending on the shipping provider and country. All shipping fee will be most updated when you can see upon checking out. 

How long will it be before I receive my order?
If you are based in the United States, for Standard shipping, you can expect your order within 7-21 business days. If you are outside the US, you can expect your order within 12-30 days.
Exceptions: Some delays occurs from time to time due to urgent situation like the COVID-19 period or policy changed by local force department. 

What is Hmomento Co., Ltd's Return Policy?
We're glad you asked! See our Returns Section to see the entire policy.

Can I customize products?
We can custom made some products. For custom print information and minimum order quantities please contact us.

Is it safe to use my credit card on your site?
Yes! Hmomento Co., Ltd understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
We use 256 bit SSL which provides bank like security.

Are there any benefits to having an account with you?
With your Hmomento account, you will have access to the following information:
Your Account Information
Your Order History
Process a Return
Your Email Subscriptions
Your Coupons and Gift Certificates

What kind of selection do you have?
With over 10000 items available, Hmomento Co., Ltd offers one of the best selections anywhere -- online or offline. We add new styles to our site on a daily basis so that our selection is always fresh and up to date.
Everything In-Stock: If you are able to place an item in your shopping cart, that means that the item is available for immediate shipment. The fulfillment rate is over 99.9% - you can feel confident that if you ordered it, you will receive it.

Do you offer Live Chat support?
Please contact the us for live chat on our homepage pop-up messages. 

How can I reach you?
You can reach us via our Contact Us page on our website or email to us via ivy@hmomento.com or have a live chat with us.

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